Send us your CD/DVD(s):
For a low fee*, we will import your data for you.
- First, sign up and create your first project.
- Look for the Project ID the TrepStar system has assigned.
This Project ID is listed next to the title of your project when you're logged in.
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Data Files: (two options)
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You may send us a CD/DVD(s) in the mail:
- If you have more than one disc, make sure write the Project ID and Disc# on the disc with a felt tip marker.
- Send us a working, tested copy of your master CD/DVD in the mail.
We make an exact copy of what you send. Do not send your only master because we do not return them.
- If you're switching to TrepStar, we accept shipments from your current fulfillment service. Send us an email
to let us know which project# is being mailed to us.
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OR give us access to your cloud storage location (dropbox, google drive etc.):
- Upload your .zip or .iso file to your cloud based storage (one folder or zip/iso file for each disc).
- Each separate disc will need to be a .zip file or .iso file (or in a separate folder).
- Grant help@trepstar.com access to your files (share it with us using our email)
- Send email to
help@trepstar.com
to let us know which project you want us to set up.
- Artwork files:
- If you're mailing discs or usb drives to us, do not send us a separate one with your artwork files.
- Easily upload artwork yourself: Please login and configure your TrepStar project, look for the green upload arrow buttons.
Use that to upload your artwork .jpg files directly to the project.
- Use our FREE art templates page.
Other notes:
- Don't send money now. Once we import your data, we will bill your account and you will receive an email stating your project is ready and approved.
Then, login to TrepStar, order a copy and pay your bill.
- Once we receive your discs in the mail, or gain access to your cloud based files, will will import and configure your TrepStar project.
- Once we finish importing your data, you will receive an email with instructions.
- *Fee: We charge $10.00 (per disc) to cover some of our setup costs.
- We accept music/audio CDs, Data CDs, and single layer 4.7GB DVDs, or USB flash drives.
- Our system can not copy dual layer DVDs, bluray, or encrypted/copy protected CD/DVDs.
- Do you have a multiple disc set? No problem. Send us all of your discs and we'll add them to a single project shipped in one or more DVD cases.
Setup fee of $10.00 (per disc) applies.
- Send us a working, tested copy of your master CD/DVD in the mail.
WE DO NOT RETURN THE CD/DVD(s). If you really need them sent back to you, include an addressed return envelope with proper postage applied.
We will charge a $10.00 handling fee to return your master(s) only if you sent us the return envelope with proper postage.
If you're mailing discs to us, print this form:
- Project Title: ________________________
- Publisher ID : ______________________
- Project ID: ______________________
If you're sending more than one CD/DVD, please print the project#
on the CD/DVD using a felt tip marker and mail to:
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TrepStar.com CD/DVD/USB Fulfillment
8852 Aviary Path Suite 1
Inver Grove Heights, MN 55077
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