- First, try to find your answer by using our Site Search.
- If you have questions about our service or product setup, please send an email and we'll even call you on the phone if you wish.
Describe your issue and include a phone number and a good time to call.
We'll try to answer your question by email, or call you back at your convenience.
- We do offer some premium support options for publishers who don't want to spend the time to configure the project themselves.
- We try to reply to email the same business day. We check email several times per day, every day. Many times, we reply within a few hours during the
business day 9-5 CST, and a little less frequently on the weekend.
- You may give us a call any time at (612) 810-4040.
- Free phone support is offered for simple, general questions up to 5 minutes in length. If your question cannot be answers in a few minutes,
we charge a $25.00 non refundable fee for up to 30 minutes of support.
- Most of the time, we answer the phone during business hours (9AM-5PM M-F Central Time USA).
- If we don't answer, please leave a short message and we'll call you as soon as possible.
TrepStar.com CD/DVD/USB Fulfillment
8852 Aviary Path, Suite 1
Inver Grove, MN 55077