Contact TrepStar


Contact US


  1. First, try to find your answer by using our Site Search.

  2. If you have questions about our service or product setup, please send an email and we'll even call you on the phone if you wish. help@trepstar.com. Describe your issue and include a phone number and a good time to call. We'll try to answer your question by email, or call you back at your convenience.

  3. We do offer some premium support options for publishers who don't want to spend the time to configure the project themselves.

  4. We try to reply to email the same business day. We check email several times per day, every day. Many times, we reply within a few hours during the business day 9-5 CST, and a little less frequently on the weekend.

  5. You may give us a call any time at (612) 810-4040.
    1. Free phone support is offered for simple, general questions up to 5 minutes in length. If your question cannot be answers in a few minutes, we charge a $25.00 non refundable fee for up to 30 minutes of support.
    2. Most of the time, we answer the phone during business hours (9AM-5PM M-F Central Time USA).
    3. If we don't answer, please leave a short message and we'll call you as soon as possible.

Mailing Address:


TrepStar.com CD/DVD/USB Fulfillment
8852 Aviary Path, Suite 1
Inver Grove, MN 55077