Project Setup and Support Options for CD/DVD/USB:

FREE Self Service Project Setup

Our site is designed so you may set up your project yourself at no cost. Edit your project and read the documented sections.

Try our site search. For quick questions, contact us.

Data Files Setup Support $1.00

You understand how to create a project and upload the artwork files yourself.

You only need help getting your data file/disc to us for project setup.

Single quantity on demand USB Fulfillment.

Complete Project Setup Support $25.00

TrepStar will take control. We'll communicate by phone or email.

We'll get your files from wherever you have them. We'll configure your project including uploading your artwork files.

Data Files Setup Support $1.00*

Choice #1: Send us an email with a link to your .zip or .iso file. If your .zip or .iso file is up 'in the cloud' (,,, etc.), or other cloud based storage services:

  1. Upload your .zip or .iso file(s) to your cloud based storage (,,, etc.).
  2. For USB projects, it's best to have a .zip file that contains everything you want included on the thumb drive (we unzip the file onto the USB drive).
  3. Each separate disc or USB will need to be a .zip file or .iso file. You need to understand how to prepare the data files to use this option (make a .zip or .iso file).
  4. Send an email to to let us know which project you want us to set up.

Choice #2: You may print a form and mail us a copy of your CD/DVD or USB Flash drive and we'll set it up for you.

  1. Click here for CD/DVD Products.
  2. Click here for USB Flash Drive Products.

* Fees when you mail us your Disc/USB for setup:
  1. Your first project will only cost $1.00 for the FIRST disc or USB. This is our new publisher rate and is for the first DISC or USB of your first project.
  2. Each disc or USB will need it's own .iso or .zip file.
  3. For any additional Discs/USBs we charge our standard rate of only $10.00 per DISC/USB just to cover our costs. The first one is below cost. The rest are at our break-even cost.
  4. There are no discounts for large numbers of discs/USBs. We are charging at or below what it costs our technicians to complete these imports.

If you have your .zip or .iso file, but it's just too large or you don't have a good way to upload it to a server or our free FTP location, we can help you. Choose one of the following options if you've created your project and understand how to upload artwork files.

Complete Project Setup Support $25.00

If you're on a tight schedule and don't have time to configure the project yourself, we can completely take control of project setup. As long as you have the data and artwork files, we can set the project up for you:

  1. Make sure you have created a FREE account.
  2. Send us this email and we'll take care of the rest. We'll bill your account later.
  3. You may also call us at (612) 810-4040. Leave a short message if we miss you.
  4. We'll bill you later after we contact you regarding your project needs.
  5. If you don't have artwork files yet, we offer artwork services at $25.00 per hour.
  6. This price is for a single disc set or USB Flash Drive. If you have a multi disc CD/DVD set, each extra disc is billed at only $10.00.
  7. If you need DVD authoring services, click here to learn more.

Order Automation Support $50.00 per hour

Are you using TrepStar to manufacture and ship products directly to your customers one at a time when your customer orders from your shopping cart, Paypal buttons, or eBay? You probably don't want to fill out the TrepStar order form each time a customer orders your product. Many TrepStar publishers automate the order process.

Option 1: You may configure order automation yourself at no charge.

Option 2: You may want to consider the TrepStar spreadsheet order process.

Option 3: You may use our paid consulting service:

  1. Order automation is non trivial which means each case is different and it requires the help of our programming staff.
  2. We charge a $50.00 per hour consulting fee with a 1 hour minimum charge ($50.00).
  3. Depending on which cart you use, it could take between 1 and 10 hours. Once we find out a little more about your project, we can give you a more accurate estimate.
  4. We offer this service if you need help setting up order automation to one of our listed integrations. We also may consider creating a new integration to a system we have not yet programmed.
  5. If you would like order automation support, send an email to to let us know some of the details.