Open your FTP client, or download FileZilla

Go to the FileZilla site to download the software. Once downloaded, install it on your computer.

If you have a Mac, there is a Mac FileZilla version as well!

Create a new connection within your FTP program

Enter the new site information such as host, username, and password. The following are instructions for FileZilla, but other FTP programs require similar information:

1. Open the software and choose 'File - Site Manager' to create a new ftp site profile.
2. Click the 'New Site' button. Name it TrepStar
3. Set the logon type to normal which allows you to enter a user: and Password:
4. The Host is upload.TrepStar.com

Username and Password Information:

1. We only provide the login/password to active TrepStar publishers. To get the username and password, please login, then see this page again while logged in. If you still see this message, email help@trepstar.com with your project# and/or product title and we'll email it to you.

1. We will change this login information every few months so come to this page for the latest login information.
2. You can then click OK or Connect

Name your file Properly.

1. Once logged in, you should see the "/" root folder on the right hand side panel. If not, read the error message, It's likely that you did not enter the correct host, user, or password information.
2. In the root folder, you should see several .zip and .iso files placed there by other publishers that use this free FTP upload area. Don't worry about those names. This is a public folder and old files are cleared out every few weeks.
3. Before you upload your file, rename it with a simple file name as follows:
   1. An example of a good file name is Project220550Disc1.iso or MyProjectTitleDisc2.zip
   2. Use only alphanumeric file names (letter and numbers only)
   3. The file name must contain only one period, such as myfile.iso For example, your file name can not contain more than one period like these - myfile.iso.zip or myfile.3.zip
   4. Our system does not accept file names with non alpha numeric characters or multiple periods within the file name.
   5. It's not possible to rename your file once it has uploaded. That's why it's very important to properly name your file first, or you will end up wasting a lot of time.
4. At this point, choose your properly named file on your computer (.iso, .zip, .rar, .exe). Write down the name of your file, and upload it to the TrepStar FTP area root folder "/". Keep the following in mind since you can not change the name of your file once you start uploading it:
   1. This folder is for (.iso, .zip, .rar, .exe) files only. All other types of files and folders are deleted daily.
   2. Each disc or USB is a separate (.iso, .zip, .rar, .exe) file. If your project contains many files, zip them up first.

Find the File on your computer and start the upload.

Once you find the file on your computer, and it's named properly with letters and numbers and no spaces like "Project557239disc1.zip" then upload it. This may take several hours.

Add the URL to your TrepStar project after uploading.

1. Once you've uploaded the data file, you need to update the TrepStar project so we know what file you uploaded.
2. Write down the name of the file you uploaded (such as MyDVDDisc1.iso)
3. Login to your TrepStar account.
4. Click the configuration link for your project and type in the URL to this uploaded file in the '...Data File' section of the configuration page.
5. The url will always be http://www.TrepStar.com/TrepStarFTP/ + your file name. In this example, it would be http://www.TrepStar.com/TrepStarFTP/MyDVDDisc1.iso
6. Save your project.
7. We check the project queue several times per day so your project will be activated usually within a few hours.
8. Make sure the upload of your file is complete before you order a copy so we do not start to download a partial file or this will cause delays (perhaps several days).
9. Once we approve your project when you've finished completing your project setup, you will need to order at least one copy right away (within a day or two)
   1. Your purchase makes the file permanent.
   2. When you order, your file is copied from this temporary public ftp folder location to our secure project storage data servers.
   3. We clear out the public ftp folder files that are over 2 weeks old so you need to order a copy within a day or two of when your project is approved.
   4. If you wait for several weeks, the file you uploaded may have already been deleted and you'll have to upload your file again.
   5. Once the product is ordered, the file no longer needs to be available online in this temporary location because it would have already been downloaded to our more permanent, project storage location.
   6. Many publishers upload to our server and never order a product. Some Internet users find this free upload folder and upload files. These are the reasons why we delete files frequently. Ordering your product is the only way to ensure your file is saved.
10. If someone else is using your file name, use a different name. No one can delete or modify your file.
11. There is usually no reason anyone would want to download your file (especially if your file name does not describe your product). If you are worried about other TrepStar publishers looking at your intellectual property, you may upload your file directly to the TrepStar project (green upload button in the project configuration area). You may also use a more secure file server area such as Amazon S3. We delete files that are between 2 an 4 weeks old, so your file will be gone from public view in a short time.
12. The only people that know about this FTP location are TrepStar publishers. This page is not linked to from anywhere accept from pages known only to publishers that have logged into the TrepStar publisher login area (your list of projects). We change the username and password every few months to prevent unauthorized use.